Clinical Research

Clinical Research

Clinical trial sponsors face increasing pressures to deliver results efficiently. Any setbacks due to study drug compliance, lack of patient engagement, or data integrity issues can be costly.

The spencer SmartHub is the world’s first and only fully integrated, data-driven patient support platform that helps reduce these risks for clinical trial sponsors.

spencer adds value to Phase II through Phase IV studies, redefining direct-to-patient trials and the collection of real-world evidence by keeping patients engaged and adherent.

A Full-Circle Clinical Trial Solution

The spencer SmartHub connects investigators with participants right in their homes, providing convenience and the advantage of enhanced data collection.

By engaging participants through a user-friendly interface, patients are reminded to take their medications and interact with the study team.

With real-time data collection and analysis, the study team can loop back to patients for adjustments, or follow-up through telehealth links on the touchscreen, giving sponsors a full-circle solution throughout the the life of their trial.

Dispense medications with ease and accountability

spencer with biometric readings

Connect with multiple health monitoring devices

Engagement surveys

Collect answers to ePRO and patient survey questions


Link with patients by telehealth between clinic visits


Access real-time clinical insights for intervention and support

97% Medication Adherence*

With engaging reminders and simple dispensing, it’s easier for patients to take their medications.

90% Patient Engagement*

Patients answer health status questions via touchscreen, providing better visibility into adherence.

* As reported in 2022 Spencer Health Solutions’ commercial pharmaceutical programs and patient populations.

Patient-Reported Outcomes in One Place

Answering ePRO questions is easy with spencer. The spencer touch screen prompts participants to answer questions designated by the study protocol. All entries are shared immediately with the team, allowing investigators to follow up with patients to keep them compliant, engaged, and participating.

Real-Time Insights

spencer continuously collects data — actively through dispensing and survey questions, and passively through Bluetooth connections.

Bluetooth-enabled health monitoring devices collect real-world health data, such as blood pressure and glucose levels, empowering the clinical team to support participants between scheduled visits.

The data is collected and sent to the spencerCloud®, which can be easily accessed through the spencerCare® platform or delivered via API.

Telehealth Connections

spencer’s telehealth feature brings research full circle. Telehealth connects the research team with patients, making it easy to address patient questions or concerns and reduce the number of required on-site clinic visits.

Remote capabilities also offer the potential to expand trial participation to a larger geographic area, reducing patient burden that often contributes to trial dropouts.

An easy to open pill pack

Easy-to-Use Packaging

spencer works with a variety of industry-leading clinical packagers to ensure that your study drug meets all stability requirements while still being dispensed by the spencer SmartHub. There are a variety of packaging options to meet your needs and account for your current stable packaging formats.

Medication titration with spencer

Complex Titration Capabilities

The spencer SmartHub can accommodate a variety of complicated dosing schedules – both scheduled and non-scheduled titrations.

Whether it’s timed titrations in one refill kit, one refill kit per dose strength, or any other protocol-required titration, contact us today so we can explore the best option for your study.

spencerCare from Spencer Health Solutions

In-Depth Daily Data

spencerCare® houses all data collected by the spencer SmartHub and serves as a portal for clinical trial sites, clinical research organizations, and pharmaceutical manufacturers so they have real-time actionable data and can mitigate potential issues.

Depending on your requirements, data access can be assigned to team members by role, and in an identified or de-identified manner to ensure patient privacy.

spencer health solutions

For clinical research inquiries, contact:

Amanda Carroccio

Director, Business Development

Phone +1 866-971-8564